PAYMENT :

Our standard credit terms are 30 days end of the month

We accept payments via BACS transfer, Cheque or Debit/Credit Card.

Customers with no credit limit will be required to pay on a proforma basis. Orders will only be dispatched upon receipt of cleared funds.

LATE PAYMENTS :

We reserve the right to charge a 0.1% daily interest rate on late payment.

You will be liable for all legal and debt collector’s costs. 

Above clauses are subject to the United Kingdom's law.

VALIDITY OF QUOTATION & PRICING :

Quotations/pricing are valid for 30 days and subject to any price rises after the given date.

All items may be subject to a +/- 10% tolerance per item.

CARRIAGE :

Our standard carriage for UK mainland is next day (please allow 48 hours to Highlands, Northern Ireland and the Republic of Ireland) For further information on our delivery charges please contact your Area Sales Manager or the office.

Orders placed after 5 pm are not guaranteed for next day delivery.

We also provide pre-12 and Saturday deliveries. Please contact the office for prices

COLLECTIONS:

Customers are welcome to collect their orders from our warehouse

It is recommended that customers confirm stock availability before traveling.

Collection times are 10am-5pm Monday until Friday.

RETURNS :

Goods can be returned for a refund provided they are returned within 30 days from purchase and within the following guidelines:

must be full rolls and labels intact

must be standard stock

must be undamaged

Returns will be subject to a 15% return change & a collection fee

CANCELLATIONS :

Any orders cancelled once the order has been confirmed may incur a 15% cancellation fee.  

CLAIMS:

If you encounter any issues or discrepancies with your delivery, we kindly request that you notify us within three working days from the date of delivery. This will allow us to promptly address and resolve the matter to your satisfaction.